Have you called them and told them that the computer is still not fixed? Start with that and ask them to tell you EXCATLY what they did to in order to fix the problem.
I'm wondering if there is a hardware issue. I have a feeling that they reformated the drive and re-installed windows. This fixes 99.99999999999999% of software issues. If it is a hardware issue (e.g. Motherboard, BIOS, RAM, etc.) this will not solve those problems.
If it is a hardware issue then that should be replaced, esp if it is under warentee.
To give them the benefit of the doubt, they could have reformated/reinstalled/tested then re-installed so that you could do the nifty stuff like enter the Admin pw. *shrug*
well....
I'm wondering if there is a hardware issue. I have a feeling that they reformated the drive and re-installed windows. This fixes 99.99999999999999% of software issues. If it is a hardware issue (e.g. Motherboard, BIOS, RAM, etc.) this will not solve those problems.
If it is a hardware issue then that should be replaced, esp if it is under warentee.
To give them the benefit of the doubt, they could have reformated/reinstalled/tested then re-installed so that you could do the nifty stuff like enter the Admin pw. *shrug*
I hope that helps.
-di.